Terms of use

TERMS OF USE

Carefully read the following terms and conditions regarding Cannapoint's rights and obligations to all of you who visit the Website:.

Contact information

Tel.: +30 2821 0 42040 Email:hello@cannapoint.gr

Content

Cannapoint.gr reserves the right to change the contents of this page at any moment without prior notification.

The control of the characteristics and the correctness of the utens that are ordered are sole responsibility of the customer using the page.

Links

The website has links to other web pages. Giving away those links doesnt come with the approvement of them, or their content.

In addition Cannapoint.gr is not responsible about the availability or the content of these websites or in a case of damage or injury by following directions on them.

These links are given for the ease of our users. The users visit those pages in their own responsibility.

Product Returns

Our online store gives you the opportunity to return the product you bought. The return must be made within 14 working days from the day of receipt of your order. In this case you must send us an e-mail with the return request to which we will respond immediately.

Returns are only accepted together with the retail receipt or purchase invoice and only if the products you wish to return are in the same condition in which you received them, ie they have not been unsealed or their packaging has been violated in any way.

The return of the order can be done in any way you wish (by sending the product (at your own expense) or directly to our physical store)

In order for the return to be accepted, the item and its packaging must be in the condition in which you received it.

Return costs will be borne by you unless the product has been delivered late (except in cases of force majeure).

From the moment the return is made, you have the option of choosing a new product of equal or greater value, from our online store or from our physical store.

Packaging: The products to be shipped are packaged with great meticulousness. The customer must pay due attention during the process of unpacking and removing the wrapper and protective materials, taking care not to cause damage to the product.

Customer Obligations

The Customer declares that all the information provided by him during the use of the Website is accurate.

The Customer undertakes to cover any loss of the company or partner companies from the use of this Website and the Customer’s account by persons not authorized by the Customer.

Liability Limitation

Cannapoint.gr does not bear any responsibility for direct or indirect, positive or negative damage, which may result from the inability to use the Website as well as from any errors, interruptions, defects or delays in the operation of the Website or the transmission of information through it to Internet.

Wrong product price?

Cannapoint.gr is not responsible for any technical, typographical or spelling errors in the prices or features of the products.

In case a product has an unusually low price, without any special indication justifying it, please contact us before ordering the product.

Copyright

Cannapoint.gr is the sole and exclusive beneficiary of all copyrights of the content and structure of the Website without explicit exceptions.

Personal data

The personal data of the Customers are used, based on law 2472/97, exclusively for the execution and proof of their orders, the provision of personalized services and the export of statistical data.

This data is not transmitted to third parties, except for companies cooperating with the company, to which personal data of the customer are transmitted in order to send him advertising material and personalized offers.

The Customer hereby gives his consent for the storage and processing of his personal data by the company for the purposes of execution and proof of his orders, the provision of personalized services and the export of statistical data and its transmission to companies cooperating with the company. in order to send him promotional material and personalized offers.

The Customer has the right to have access to every information he has given us (right of access no. 12 law 2472/97) and to object at any time to the processing of the data concerning him (right of objection no. 13 law 2472/97 ).

For any exercise of the right to object to the processing of data you can contact cannapoint.gr

Security

Encryption software is used to protect the data circulated through the Website. The decryption of your data is extremely powerful and is considered practically inviolable.

COOKIES

Like most sites on the internet, so at cannapoint.gr we use cookies in order to identify the user and offer personalized services.

Necessary steps for placing an order

You select specific product codes from the product catalog or product search and place them in the shopping bag.

You choose from the shopping bag the products you finally want to order.

Fill in the order details, such as the payment method, the shipping method, the shipping address and the order comments.

Inspect the overall picture of the order, accept the general terms of transactions and give the final order.

In each step of the above and for the correction of errors before the order is placed, there is an option Back, next to the Continue button.

Electronic order filing

Your orders are archived electronically and you can, if you wish, be aware of the content of your order.

Acceptance of the above terms of use

The use of the cannapoint.gr Website is the sole responsibility of the visitor – customer. We are not responsible for the malicious intervention of third parties.

The visitors of the Website are oblidged to not harm third parties by malicious use of the Website and that they will not violate their personal data.

GDPR
The information you provide on our website is subject to processing as defined in the section “Privacy Policy”. By providing your information and using this website, you declare that you have become aware of our company ‘s Privacy Policy and provide your consent to the processing of the data and information you provide to us. Further, you declare that all information and data you provide to us is accurate and true.

The data stored has to do with 2 areas:

Creating and maintaining a customer account in our online store in order to make it easier for the user to roam, place an order immediately and monitor his orders. The data stored are used strictly for the execution of orders.
Customer Account Data
STORED DATA
Name
Last name
Date Birth
e-mail
Address (possibility of more than one)
Customer Orders
Order Amounts
Purchased Products
Latest messages between customer / e-shop
Latest sending of automated order messages
Latest client connections
Abandoned Baskets
The sending of a message through the contact form of cannapoint.gr where the customer enters his data in order to be able to respond on his part to his message.
Contact Form Data
STORED DATA
e-mail
Order Reference Code
Security

Encryption software is used to protect the data circulated through the Website. The decryption of your data is extremely powerful and is considered practically inviolable.

COOKIES

Like most sites on the internet, so at cannapoint.gr we use cookies in order to identify the user and offer personalized services. More specifically, the page uses the cookies _ga cookie, _gat_gtag and _gid through the Google Analytics function to monitor the mobility of the e-shop. Further, an e-shop cookie is generated which stores the data necessary for the proper operation of the e-shop. The data stored is as follows:

Cookie Storage Table
STORED DATA EXPLANATION
date_add The date and time of creation of the cookie (in CHR–MONTH-DATE format: MINUTE: MON.)
id_lang Identifier of the selected display language of the e-shop
id_currency ID of the selected currency used in the e-shop
last_visited_category ID of the last product category that the user has visited
ajax_blockcart_display Adjust basket to enlarge or reduce
viewed Product IDs that recently appeared as a comma-separated list of items.
id_wishlist Wishlist ID displayed in the wishlist field
checkedTOS A setting that indicates whether the user has accepted the terms of use or not
id_guest Visitor ID for those users who have not created an account or are not logged in to their account
id_connections Login ID of the current session (login session) of the visitor
id_customer Client ID for those users who are logged in to their account
customer_lastname The last name of the user
customer_firstname The username
logged Set up that shows if the user is logged in
passwd The MD5 hash of the cookie key as defined in the e-shop code, and the encrypted code used by the customer to enter
email The email address used by the customer to enter
id_cart The ID of the cart displayed in the cart in the current phase
checksum The Blowfish checksum used to determine if the cookie has been modified by third parties. If a cookie is found to be corrupted, the customer will be logged out and the cookie will be deleted automatically.

 

WooCommerce

We use WooCommerce for managing our eshop.

Name Retention Function
Necessary
wc_cart_hash_* session Stores products in the cart
woocommerce_items_in_cart Session
woocommerce_cart_hash 1 day Stores products in the cart
wp_woocommerce_session_* Session Stores orders in the shop
wc_fragments_* Permanent
wc_cart_created Session Stores orders created in the shop
Purpose pending investigation
woocommerce_recently_viewed Session
Sharing

This data is not shared with third parties.

Automattic

We use Automattic for website development.

Name Retention Function
Statistics
tk_ai Session Store a unique user ID
Sharing

For more information, please read the Automattic Privacy Policy.

WordPress

We use WordPress for website development.

Name Retention Function
Necessary
wordpress_test_cookie Καμία Checks if cookies can be used
wordpress_logged_in_* Permanent Keeps the users connected
Sharing

This data is not shared with third parties.

GDPR Cookie Consent

We use GDPR Cookie Consent for managing cookies consent

Name Retention Function
Necessary
cookielawinfo-checkbox-non-necessary Session Checks if cookies can be used
Sharing

This data is not shared with third parties.

Polylang

We use Polylang for managing languages

Name Retention Function
Preferences
pll_language Permanent Saves language preferences
Sharing

This data is not shared with third parties.

Yith

We use Yith for functional website management.

Name Retention Function
Purpose pending investigation
yith_wcwl_session_* 1 year
Sharing

This data is not shared with third parties.

Google Fonts

We use Google Fonts for showing fonts

Name Retention Function
Commercial Promotion/Monitoring
Google Fonts API none asks user IP
Sharing

For more information, please read the Google Fonts Privacy Policy.

Google Maps

We use Google Maps for showing maps.

Name Retention Function
Commercial Promotion/Monitoring
Google Maps API none asks user IP
Sharing

For more information, please read the Google Maps Privacy Policy.

YouTube

We use YouTube for optical video presentation

Name Retention Function
Commercial Promotion/Monitoring
GPS Session stores location data
Necessary
VISITOR_INFO1_LIVE 6 μήνες Calculates the bandwidth
Στατιστικά
YSC Session Stores a unique user ID
PREF 1 year follows the visits on the website
Sharing

For more information, please read the YouTube Privacy Policy.

Facebook

We use Facebook for showing social posts and/or buttons for social sharing.

Name Retention Function
Commercial Promotion/Monitoring
actppresence 1 year Manages ad frequency
_fbc 2 years Saves the last visit
fbm* 1 year Stores account information
xs 3 months Stores a unique Session ID
fr 3 months Enables ad serving or retargeting
_fbp 3 months Tracks website visits
datr 2 years Provides fraud prevention
sb 2 years Stores browser details
*_fbm_ 1 year Stores account information
Necessary
wd 1 week Specifies the screen resolution
act 90 days Keeps users connected
c_user 90 days Stores a unique Session ID
csm 90 days Provides fraud prevention
presence Session Tracks whether the browser tab is active
Sharing

For more information, please read the Facebook Privacy Policy.

Miscellaneous

Name Retention Function
Purpose pending investigation
host-extension-contentDocumentStart.js-rev
host-extension-contentDocumentStart.js
age_gate
agy
mc_session_ids[multi
mc_session_ids

General information about cannapoint.gr

1 -Cannapoint.gr does not offer any marijuana / cannabis product. We do not support or promote the use of any drugs or other substances. All products you will find in our store are 100% legal, in accordance with Greek and European legislation (Law 4139 on addictive substances and JM No. 1750/39224-Government Gazette B ‘929 / 06.04.2016). None of the products that you will find in our store, does not create euphoric use, has no psychoactive action and according to Greek and European legislation, contains THC below the allowed limit & lt; 0.2%. Cannabidiol (CBD) is a natural ingredient in industrial cannabis and is used as a dietary supplement.

2-In order to be able to access the website and place an order, customers must meet the age limit of 18 years, and are obliged to provide the legal information that will make the processing of this order possible.

3-DECLARATION OF FOOD AND PHARMACEUTICAL ACTIVITIES (FDA + FDA)
The statements and descriptions of the products have not been evaluated by the AEO and the Drug and Food Control Organization and are not intended for the diagnosis, control or treatment of any disease. We do not sell, advertise or promote any drugs. Industrial cannabis (Sativa L.) is legal in Greece, as are its cannabidiol (CBD) products. Cannabidiol (CBD) is a natural ingredient in industrial cannabis. Industrial hemp is an agricultural product that is legally cultivated and processed in Greece.The information and descriptions for the products come from their manufacturers and satisfy only the informative part and do not replace the doctor or the scientist. Consult your doctor before starting a program of administration of new nutritional supplements. Our online store is aimed at people aged 18 and over.

4-Throughout our website, the terms “us”, “us” and “us” refer to the groups and products of our suppliers. By using our website, the customer agrees to the terms of use, which may change in the future. Access to the Website is temporarily permitted, and we reserve the right to withdraw or change any product or price without notice. We do not guarantee that the quality of any product, information, or other material to be purchased will meet your expectations.

5-All products displayed on this website are imported from Europe and Greece, for resale. Produced, tested and sold by official manufacturers / dealers. The brand name of the products is in the product description and the official packaging.

The visit to the Website presupposes the unconditional acceptance of the above terms of use.

PAYMENT METHODS
In cannapoint.gr the customer can pay with any og the  4 following ways:

-1. By bank transfer, the value of the order in one of the following bank accounts.

ATTENTION! In a case that the deposit comes from a different bank (other than ethniki and Peiraios), you must also add the bank expenses.

ETHNIKI BANK
Name : Παιτάκης Ιωάννης
IBAN : GR2101104890000048901022706
Account number :48901022706

PEIRAIOS
Name : Παιτάκης Ιωάννης
IBAN : GR63 0172 7650 0057 6509 4522 611
Account Number : 57 6509 4522 611

In order to complete the order through a bank account, the Customer must deposit the entire amount in one of the accounts of cannapoint.gr and then send an email to hello@cannapoint.gr stating the name of the depositor, the bank that selected, as well as the filing date.

ATTENTION! In a case that the deposit comes from a different bank (other than ethniki and Peiraios), you must also add the bank expenses.

 

-2. With cash on delivery, that is payment by cash on receival of your order.

The client can pay with cash on delivery with an extra charge of 4 € if he wants to pay for the order on receival.

 

-3. Payment with Credit Card / Debit Card through Viva Wallet.

PRODUCT RETURNS
Our online store gives you the opportunity to return the product you bought. The return must be made within 14 working days from the day of receipt of your order. In this case you must send us an e-mail with the return request to cannapoint.gr to which we will respond immediately.

Returns are only accepted together with the retail receipt or purchase invoice and only if the products you wish to return are in the same condition in which you received them, ie they have not been unsealed or their packaging has been violated in any way.

The return of the order can be done in any way you wish (by sending the product (at your own expense) or directly to our physical store)

In order for the return to be accepted, the item and its packaging must be in the condition in which you received it.

The return cost is borne by you, unless the product has been delivered late (except in cases of force majeure).

From the moment the return is made, you have the option of choosing a new product of equal or greater value, from our online store or from our physical store.

Packaging: The products to be shipped are packaged with great meticulousness. The customer must pay due attention during the process of unpacking and removing the wrapper and protective materials, taking care not to damage the product.

SHIPPING
The online store cannapoint.gr cooperates with a trusted postal distribution company with nationwide coverage for the immediate, safe and reliable shipment of the products to you.
After the completion of the order, the shipment is made according to the delivery times described below.
For orders over 50 euros shipping costs are free.

SHIPPING COSTS
Shipping costs for orders under 50 euros, are

4 € for shipments throughout Greece

• FREE SHIPPING FOR ORDERS ABOVE 50€ FOR ALL GREECE

CASH ON DELIVERY EXTRA CHARGE
The cash on delivery cost is 4 €

TIMES OF PRODUCT DELIVERY
When the order is complete and ready for shipment, we deliver:
Within 48 hours in Crete if the order is sent by 15:00 of the previous day.
Within 72 hours in Attica.
Within 4-5 days in the rest of Greece.
In remote and inaccessible areas the delivery time can reach up to 6 days.
For additional information contact us at hello@cannapoint.gr or through the contact form of our website.

The prices mentioned contain VAT 24%.